Why we stopped paying commission to sales people: Part 2 – taking a step back and tooting the whistle

When I used to play football at Broomley First School, every so often the headmaster, Mr Sexton, would toot loudly on his whistle and (unconvincingly – Mr Sexton was a congenitally kind man who was absolutely incapable of being even slightly nasty to anybody and would give out Fruit Pastilles to any naughty children who’d been sent to his office) sternly demand that we all stand still. He’d then ask us to look around and think about where we... read more

Inside the Red Gate UX team: Stephen

Over the past few months, I met a fair number of people asking me about what UX people do at Red Gate and what we are working on. I am hoping I’ll be able to write a comprehensive article on our day to day, to complement the post I wrote about the way we... read more

Why we stopped paying commission to sales people: Part 1 – the background

When you find yourself paying someone three times their colleagues’ salary not to go to the toilet, and to have great reflexes when it comes to answering the phone, it’s time to look at the monster you’ve created. But I’m getting ahead of myself here. In 2007, we reorganized Red Gate, splitting what had... read more

The only Business Analyst

2 years ago, Red Gate hired its first Business Analyst (BA); me. I’d worked here for 4 years already in Admin and Sales roles before taking on the challenge of learning to be a BA, and building up the role. So 2 years and a lot of hard work later, here are my reflections.... read more

Why do I think I’m living inside an episode of The Big Bang Theory?

When I was originally interviewed at Red Gate, I was surprised – pleasantly – by the dress code. People wandered about the building in Space Invaders t-shirts, Mr Benn socks, slippers, pony tails, shorts, and a variety of colors, many of which I’d never seen worn together so bravely before. Then I started at... read more

Building

Visualizing team work: Physical Taskboards vs Virtual Taskboards

Reposted with kind permission from Chris’ blog. I’m a project manager, so unsurprisingly I can find myself in animated... read more

Providing help documentation for PowerShell cmdlets

We’ve been working on a new product that involves writing Windows PowerShell cmdlets (pronounced “commandlets”) for our customers to... read more

Property-based Testing

As part of our down tools week Toby Smyth and I decided to look at property-based testing.  This is... read more

Designing

Inside the Red Gate UX team: Stephen

Over the past few months, I met a fair number of people asking me about what UX people do... read more

The unexpected consequences of compiling user feedback at collection

I’ve run plenty of face-to-face usability sessions, but since joining Red Gate I’ve found myself having to run remote... read more

UX katas – Heuristic evaluation.

The “extended” UX team sharpening their swords… At Red Gate, our software engineers run regular  “code katas”, workshops where... read more

Culture

Why we stopped paying commission to sales people: Part 2 – taking a step back and tooting the whistle

When I used to play football at Broomley First School, every so often the headmaster, Mr Sexton, would toot... read more

Why we stopped paying commission to sales people: Part 1 – the background

When you find yourself paying someone three times their colleagues’ salary not to go to the toilet, and to... read more

Why do I think I’m living inside an episode of The Big Bang Theory?

When I was originally interviewed at Red Gate, I was surprised – pleasantly – by the dress code. People... read more

Agile

Visualizing team work: Physical Taskboards vs Virtual Taskboards

Reposted with kind permission from Chris’ blog. I’m a project manager, so unsurprisingly I can find myself in animated... read more

Agile Testing Day 1

Agile Testing Day 1 Monday’s pub crawl resulted in more networking and some interesting discussions with people who are... read more

Agile Testing Tutorial Day

I am just about to embark upon the first day of Agile Testing Days in Potsdam, and am really... read more